Outsourcing Program Development
Our years of hands on experience in designing and implementing outsourcing programs for companies of all sizes gives us valuable insight to help your company build a solid and scalable outsourcing program.
Centralized Program Management
Our experience shows that successful outsourcing programs have one thing in common - central management and oversight. A central outsourcing program management office provides active management of all of the details that must be addressed on a regular basis as the program grows. Among the areas of oversight are:
- Development of internal corporate outsourcing processes
- Vendor selection and management
- Contract Management
- Intellectual property protection practices
- IT infrastructure requirements
- Group training on how to prepare and engage with outsourcing vendor
- Overall program management
Program Governance and Accountability
Outsourcing work that was once done internally is a challenging undertaking. Many outsourcing providers position their services as a complete solution. What many companies do not realize is that a significant amount of work must be done within the company to develop business processes that support outsourcing as well as monitoring the vendor while they operate within the corporation.
Our methodology creates an adaptable and scaleable centralized management model that is tasked with making the initiative a success. One team, full accountability.